WANDER — TERMS OF SERVICE

Welcome to Wander.

Wander is an independent discovery and social platform designed to help people discover places, experiences, attractions, walks, beaches, food, activities and other points of interest across Northern Ireland and beyond.

These Terms of Service ("Terms") govern your use of the Wander mobile application, website, services and associated features ("Wander", "the App", "we", "us" or "our").

By creating an account, accessing or using Wander, you confirm that you have read, understood and agree to these Terms and our Privacy Policy.

If you do not agree with these Terms, you should not create an account or use Wander.

1. About Wander

Wander is an independent platform.

Wander is not affiliated with, endorsed by, sponsored by or operated on behalf of:

• any UK political party;
• any political organisation;
• any government department or political body;
• any gang, criminal organisation or extremist organisation; or
• any other organisation unless explicitly stated.

Wander does not represent the political views of any political party or political organisation.

Any opinions, recommendations, commentary or viewpoints expressed by Wander or its users are the opinions of the individual or entity expressing them and should not automatically be interpreted as representing the views of Wander.

Wander is intended to be a positive, independent platform for discovering and sharing places and experiences.

2. Eligibility

You must provide accurate information when creating an account.

You must not create an account using false information, impersonate another person or organisation, or create an account for another person without their permission.

You are responsible for maintaining the security of your account and should keep your login credentials confidential.

You are responsible for activity carried out through your account unless you notify us that your account has been compromised.

3. Use of Wander

You agree to use Wander lawfully and responsibly.

You must not use Wander to:

• break the law;
• threaten, intimidate or harass another person;
• bully or target other users;
• engage in hate speech or discriminatory behaviour;
• encourage violence or criminal activity;
• promote or facilitate criminal organisations or gangs;
• impersonate another person;
• deliberately spread malicious or deceptive information;
• distribute spam;
• attempt to obtain another user's personal information;
• interfere with the operation or security of Wander;
• attempt to gain unauthorised access to accounts, systems or data;
• distribute malware or malicious code;
• abuse reporting, moderation or other platform systems;
• create accounts for the purpose of circumventing restrictions or bans; or
• otherwise engage in behaviour that we reasonably consider harmful, abusive, threatening or antisocial.

Wander is intended to be an inclusive and respectful community. We reserve the right to take action where behaviour negatively affects other users or the operation of the platform.

4. User-generated content

Wander may allow users to create, upload, submit or share content, including:

• comments;
• reviews;
• photographs;
• ratings;
• recommendations;
• descriptions;
• posts;
• profile information; and
• other forms of user-generated content.

You remain responsible for content that you submit to Wander.

By submitting content, you confirm that:

1. you have the necessary rights and permissions to submit that content;
2. your content does not knowingly infringe another person's copyright, trademark, privacy or other legal rights;
3. your content does not contain unlawful material;
4. your content does not deliberately contain malicious or misleading information; and
5. you have the right to grant Wander the permissions described in these Terms.

You retain ownership of intellectual property rights that you own in your content.

By submitting content to Wander, you grant Wander a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, display and distribute that content as reasonably necessary to operate, maintain, improve and promote the Wander service.

This licence does not transfer ownership of your content to Wander.

You may request removal of your content where appropriate, subject to legal, technical and operational requirements.

5. Community standards and moderation

Wander uses automated and manual moderation systems to help maintain a safe and respectful community.

Our systems may automatically detect certain words, phrases or other content that may violate our community standards. Such systems may censor, restrict, flag or otherwise process content.

Automated moderation is not perfect.

Content may occasionally be incorrectly identified or may not be detected.

We may therefore use additional moderation methods, including user reports and human review.

We reserve the right to:

• remove content;
• restrict content;
• hide content;
• censor content;
• warn users;
• temporarily restrict accounts;
• suspend accounts; or
• permanently terminate accounts.

The severity and circumstances of the behaviour will be considered when determining what action is appropriate.

We do not guarantee that every piece of inappropriate content will be detected or removed immediately.

6. Reporting content and users

Users can report content or behaviour that they believe violates these Terms.

Reports may include, but are not limited to:

• harassment;
• bullying;
• hate speech;
• threats;
• inappropriate content;
• spam;
• misinformation;
• copyright concerns;
• inaccurate location information; and
• other behaviour that may negatively affect the community.

We may investigate reports and take action where appropriate.

Submitting a report does not guarantee that content will be removed.

False, malicious or abusive reporting may itself constitute a violation of these Terms.

7. Inaccurate information

Wander aims to provide useful and accurate information, but we cannot guarantee that all information displayed through the App will always be accurate, complete or current.

Information may include:

• opening hours;
• closing hours;
• prices;
• availability;
• addresses;
• descriptions;
• facilities;
• accessibility information;
• location information;
• business information;
• photographs;
• recommendations; and
• other details relating to places or services.

Circumstances can change without notice.

Users should independently verify important information before relying upon it, particularly information relating to opening hours, access, safety, prices, closures or availability.

Wander provides users with the ability to report potentially inaccurate information through the App.

When an inaccuracy is reported, we may review the information and amend it where appropriate.

However, we do not guarantee that every reported issue will be corrected or that information will always be up to date.

8. Information obtained from third-party sources

Wander may use publicly available information and information obtained from third-party sources to help populate and maintain information displayed within the App.

We may collect, organise, transform, combine or independently verify information from multiple sources.

Where information originates from third parties, Wander does not necessarily endorse, guarantee or take responsibility for the accuracy of that information.

We aim to respect applicable intellectual property rights and applicable licences when using third-party material.

If you believe that material displayed through Wander infringes your copyright or other intellectual property rights, please contact us using the appropriate reporting mechanism so that we can investigate the matter.

9. Images and visual material

Wander may display photographs, illustrations, maps, logos or other visual material obtained from third-party sources, where we believe we have an appropriate right, licence, permission or other lawful basis to display the material.

The fact that an image is publicly visible on the internet does not, by itself, mean that the image is free to copy or reuse.

Where applicable, attribution, creator information, licence information or links to the original source may be provided.

If you believe an image or other visual material displayed through Wander should not be displayed, or that you own the rights to material displayed through Wander, please contact us with sufficient information for us to investigate.

We may remove or replace material while investigating a legitimate rights complaint.

Nothing in these Terms transfers ownership of third-party intellectual property to Wander or to its users.

10. Copyright and intellectual property

The Wander application, including its software, branding, interface, design, original graphics, logos, databases and original content, is owned by or licensed to Wander unless otherwise stated.

You may not:

• copy Wander's software or interface;
• reproduce Wander's branding without permission;
• reverse engineer the App except where permitted by law;
• commercially exploit Wander's proprietary material without permission;
• scrape or systematically extract Wander's database or content; or
• use Wander's intellectual property in a way that suggests an endorsement or association that does not exist.

Third-party names, logos, trademarks, photographs and other intellectual property remain the property of their respective owners.

Nothing in these Terms grants you ownership of third-party intellectual property.

11. Third-party services and links

Wander may contain links to, integrations with or information obtained from third-party websites, services, businesses or platforms.

Third-party services operate independently from Wander.

We are not responsible for:

• the availability of third-party services;
• their content;
• their accuracy;
• their privacy practices;
• their security; or
• their terms and conditions.

You should review the terms and privacy policies of third-party services before using them.

12. Privacy and personal data

Wander takes the privacy and security of its users seriously.

Personal data is processed in accordance with applicable data protection legislation, including the UK GDPR and Data Protection Act 2018, where applicable.

User data is stored and processed using Firebase infrastructure configured for European Union data storage where applicable to the relevant service and configuration.

Our Privacy Policy explains:

• what information we collect;
• why we collect it;
• how we use it;
• how long we retain it;
• when information may be shared;
• how we protect information; and
• the rights available to users.

Our Privacy Policy forms part of these Terms.

By using Wander, you acknowledge that you have been provided with our Privacy Policy.

13. Account termination

You may stop using Wander at any time.

We may suspend or terminate your account if:

• you breach these Terms;
• you engage in abusive, threatening or antisocial behaviour;
• you repeatedly violate community standards;
• you attempt to circumvent moderation or account restrictions;
• your account is used for unlawful purposes;
• your activity creates a security risk;
• your activity creates a significant risk to Wander or other users; or
• we are required to do so by law.

Where appropriate, we may provide a warning before taking action. However, we may suspend or terminate accounts without prior warning where we reasonably believe immediate action is necessary.

Termination of an account does not necessarily remove our legal obligations to retain certain information.

14. Availability of the service

We aim to keep Wander available and functioning reliably, but we do not guarantee uninterrupted access.

The App may occasionally be unavailable because of:

• maintenance;
• software updates;
• technical problems;
• network failures;
• third-party service failures;
• security incidents;
• circumstances outside our reasonable control; or
• other operational reasons.

We may modify, suspend or discontinue features of Wander from time to time.

Where reasonably possible, we will seek to minimise disruption.

15. No guarantee of accuracy or suitability

Wander provides discovery and informational services.

Information displayed through Wander should not be treated as a guarantee that a place, service, attraction, route or activity is safe, open, available, accessible or suitable for a particular individual.

You remain responsible for making appropriate decisions based on your own circumstances.

For example, you should independently consider:

• weather conditions;
• tides;
• terrain;
• accessibility;
• local restrictions;
• closures;
• safety warnings;
• road conditions;
• personal ability; and
• any risks associated with an activity.

Wander is not responsible for decisions made solely on the basis of information displayed within the App, except where liability cannot lawfully be excluded or limited.

16. Opinions and recommendations

Wander may provide recommendations, rankings, descriptions or opinions about places and experiences.

These are intended to assist discovery and do not constitute guarantees, endorsements or professional advice.

Opinions expressed by users belong to those users.

User reviews and recommendations may not represent the views of Wander.

17. Limitation of liability

To the fullest extent permitted by applicable law, Wander shall not be responsible for losses arising from:

• reliance upon inaccurate or outdated information;
• changes to third-party businesses or services;
• temporary unavailability of the App;
• user-generated content;
• third-party websites or services;
• circumstances outside our reasonable control; or
• decisions made by users based on information displayed through Wander.

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

Nothing in these Terms affects your statutory rights as a consumer.

18. Indemnity

To the extent permitted by law, you agree to be responsible for losses, claims, liabilities and reasonable costs arising from your unlawful use of Wander or your deliberate or negligent violation of these Terms.

This section does not apply to the extent that the relevant loss was caused by Wander's own unlawful conduct.

19. Changes to these Terms

We may update these Terms from time to time.

When material changes are made, we may notify users through the App or other appropriate means.

Your continued use of Wander after the updated Terms take effect constitutes acceptance of the updated Terms where permitted by law.

If you do not agree with a material change, you should stop using Wander.

20. Changes to Wander

Wander is an evolving service.

We may introduce, modify, remove or replace features from time to time.

This may include changes to:

• the App interface;
• social features;
• moderation systems;
• discovery features;
• account features;
• data sources;
• recommendations;
• reporting systems; and
• other functionality.

We will endeavour to maintain a useful and reliable service while allowing Wander to develop over time.

21. Governing law

These Terms are governed by the laws of Northern Ireland and applicable United Kingdom law.

Where legally permitted, disputes relating to these Terms shall be subject to the jurisdiction of the courts of Northern Ireland.

Nothing in this section removes any mandatory consumer rights or protections that apply to you under applicable law.

22. Contact

If you have questions about these Terms, wish to report an issue, or believe that content displayed through Wander infringes your rights, please contact us through the contact or reporting facilities provided within the App.

23. Acceptance

By creating an account or continuing to use Wander, you confirm that:

• you have read these Terms;
• you understand these Terms;
• you agree to comply with these Terms;
• you will use Wander responsibly;
• you understand that information displayed by Wander may occasionally be inaccurate or outdated; and
• you understand that Wander is an independent platform and is not affiliated with any UK political party, gang or criminal organisation.

Wander is built to help people discover, explore and share Northern Ireland responsibly. Please treat other users, local communities, businesses, landowners and the places you visit with respect.